In the event of an accident, call us straight away on our 24Hrs Accident Line 0845 676 0032 and one of our experienced claim handlers will be more than happy to help in whatever way necessary.
The service is free of charge and there is no obligation for you to use it, but there are many great benefits you can take advantage of if you do, which you can see below:
Having an accident in your car can be a very distressing time. That’s why, as a valued Hendy customer, we would like to make this time a little less stressful by giving you access to our new Hendy Accident Assist programme. Our new service offers you step by step advice and assistance after you have had an accident. All you need to do is call us and we’ll take care of the rest, from dealing with your insurance company, to arranging for your car to be repaired.
✔ Free advice and assistance following an accident from an experienced claims handler
✔ Provision of a similar size vehicle to your own whilst yours is off the road or being repaired or delivery of a courtesy car to your home
✔ No excess to pay with a funded repair programme
✔ Collection of your damaged vehicle from the scene of the accident or your home
✔ Repairs authorised directly at one of our manufacturer approved repair centres
✔ Assistance with personal injury claims
✔ Replacement vehicle of similar size and quality
✔ Help protect your no claims bonus
✔ Manufacturer approved repair centres
✔ Main dealer trained technicians
✔ Only genuine parts used
✔ Guaranteed repairs
✔ If your vehicle is a total loss we will arrange for you to keep the replacement vehicle for up to 7 days after you receive your claims settlement cheque
✔ Repairs authorised directly
The scheme is run in partnership with Car Call UK – www.carcalluk.com – who are a member of the Claims Standard Council and offer excellent levels of customer service. We always strive to provide our customers with aftersales care and we feel this service is another step to ensuring you can turn to Hendy for any of your motoring needs.
