Welcome toHendy Ford Finance

Here at Hendy Ford, we pride ourselves on offering the very best value and choice of finance to all of our customers. Whether you are looking for finance on a brand-new Ford or a pre-loved one, we have a range of finance solutions to suit you.

If you are looking for a Ford as your company car or for your fleet, we offer finance solutions for individuals and businesses alike.

Important Information

Ford Credit is a trading Style of FCE Bank plc. Registered in England: No 772784. Registered Office: Central Office, Eagle Way, Brentwood, Essex CM13 3AR. FCE Bank plc. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469.

Ford Personal Lease from Ford is provided by ALD Automotive Limited, trading as Ford Lease, Oakwood Drive, Emersons Green, Bristol BS16 7LB. For the purposes of the Data Protection Act 1998, the data controller in relation to any information you supply for Ford Personal Lease is ALD Automotive Limited, trading as Ford Lease, Oakwood Drive, Emersons Green, Bristol BS16 7LB. Registered in England No. 987418. Authorised and regulated by the Financial Conduct Authority.

Your Protection

Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code. You can view this Code at www.fla.org.uk/index.php/consumer-information/lending-code. The code sets out key commitments and principles that we believe are fundamental in providing excellent customer care. If you have a complaint, full details of who to contact are available at www.ford.co.uk/finance/support/our-complaints-procedure. If your complaint is not closed to your satisfaction after a period of eight weeks, you have the legal right to escalate the complaint to the Financial Ombudsman Service (FOS) by calling 0800 0234 567 or 0300 123 9123 or by email to complaint.info@financial-ombudsman.org.uk. You can view further details of this service on www.financial-ombudsman.org.uk/consumer/complaints.htm.

Before you make your decision, for impartial, independent advice on car finance products, visit the Finance and Leasing Association website here.

You should not commit to a finance agreement unless you are confident that you can afford the payments throughout the term of the agreement and have no unforeseen reasons that would prevent you continuing to afford the agreement. For free, independent financial advice visit the Money Advice Service here.

Treating Customers Fairly

Treating customers fairly is a core principle at Ford Credit. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle, please contact us.

Ford Credit is a trading Style of FCE Bank plc. Registered in England: No 772784. Registered Office: Central Office, Eagle Way, Brentwood, Essex CM13 3AR. FCE Bank plc. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469.

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