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Welcome to worry-free motoring, with the help of GenAssist Rescue and Recovery at Hendy! One of the UK's leading breakdown service providers, you'll find skilled uniformed technicians and the latest diagnostic equipment, ready to help at the moment you need it most.

Whether your car unexpectedly breaks down or you accidentally lock your keys inside the vehicle, assistance is close at hand with GenAssist - covering your vehicle for doorstep assistance, breakdown assistance on any road in the UK, and even nationwide recovery for you and up to six passengers.

To access all the fantastic features below, all you need is to have had your vehicle's last service carried out at a designated Hendy location, and you'll get this exclusive service for just £19.99 for 12 months.

 

Services      What does it include?
     
Doorstep Assistance Covers your vehicle at or near your home
     
Breakdown Assistance Help after a breakdown on any road in UK
     
Nationwide Recovery If the patrol cannot get your car mobile at the roadside, GenAssist will have you, your vehicle and up to six passengers transported to your home, your garage or your destination anywhere in the UK

 

Additional Features

 Coverage for any authorised driver of the vehicle!

 Coverage for up to 3.5 tonnes of gross train weight, i.e., a Ford Transit.

 Rescue and recovery provided by a major UK motoring organisation.

Everyday Problems Solved

Everyday problems solved - GenAssist is there for you, even for typical driving problems such as:

 Keys locked inside vehicle or lost keys

 Run out of fuel or wrong fuel type used

 Punctures

 Flat Battery

 

We know breakdowns can happen when you least expect it - we won't leave you stranded

 

For breakdown assistance, call 0808 144 1755

 

GenAssist cover applies to the vehicle registered. Cover applies in the UK only. GenAssist is designed as an emergency breakdown facility. Any temporary repairs carried out by the operator to mobilise the vehicle should be followed up as soon as practicable with a permanent repair. GenAssist should NOT be used to attend your vehicle after an accident, or breakdown that is the result of fire, theft, or act of vandalism. GenAssist does NOT cover ferry and toll fees; vehicle storage charges; any charges made to return the vehicle to the highway; vehicles immobilised by snow, flood or water; and the cost of replacement parts, fuel, oil, keys etc. The last service to your vehicle must have been conducted at a designated Hendy location by our Hendy Aftersales team, and any items previously reported to Hendy but not repaired may affect your vehicle's cover. If you change your vehicle registration number or your address, please call 01522 515 603, so that your details can be updated. Data Protection: We at GenAssist take your privacy very seriously, and your dealer has shared only limited information about you with us so that we can provide you with GenAssist rescue and recovery membership. We will not share your personal information with any third parties without your permission, or unless we are required or allowed to do so by law. We will keep your personal details on file for no longer than is necessary. For full details of how your information will be used, and an explanation of your rights, please visit www.gen-assist.co.uk/privacy.pdf.

We will write to you when your cover is about to end, unless you have asked us not to. We will invite you to renew this cover. If you do not want to renew your cover, do not respond to the letter. We will then remove your personal details from their records, in line with our privacy policy. GenAssist is a trading name of Warranty Administration Services Ltd, whose address is Otago House, Crofton Road, Lincoln LN3 4NL and is registered in England, company no. 1789994. We want to make sure you are always happy with the service you receive as a member of GenAssist Rescue and Recovery. If you would like to discuss your membership or the service you have received, please call us on 01522 515 603.

 

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