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Welcome to GenAssist Rescue and Recovery. Your comprehensive UK-based rescue and recovery service which is managed by one of the UK's leading providers of breakdown services. GenAssist Rescue and Recovery has access to thousands of skilled uniformed technicans, each carrying the latest diagnostic equipment to ensure that expert help is supplied to you. 


GenAssist covers your vehicle in the UK only, whilst being driven by any authorised driver for the following services:


Services      What does it include?
Doorstep Assistance Covers your vehicle at or near your home
Breakdown Assistance Help after a breakdown on any road in UK
Nationwide Recovery If the patrol cannot get your car mobile at the roadside, GenAssist will have you, your vehicle and up to 6 passengers transported to your home, your garage, or your destination anywhere in the UK


Additional Features

 GenAssist Rescue & Recovery is provided by a major UK motoring organisation.

 GenAssist covers the vehicle for any driver!

 GenAssist covers vehicles up to 3.5 tonne gross train weight eg. Ford Transit.

Everyday Problems Solved

For your peace of mind, GenAssist will be there to come to your rescue even if you suffer typical everyday driving problems. For example:

 Locked your keys in the vehicle or lost your keys

 Run out of fuel or putting the wrong fuel in


 Flat Battery


Breakdowns can happen at any time. We won't leave you stranded


For vehicle breakdown assistance, call 0808 144 1755


GenAssist cover applies to the vehicle registered. Cover applies in the UK only. GenAssist is designed as an emergency breakdown facility Any temporary repairs carried out by the operator to mobilise the vehicle should be followed up as soon as practicable with a permanent repair. GenAssist should NOT be used to attend your vehicle after an accident, or breakdown which is the result of fire, theft, or act of vandalism. GenAssist does NOT cover ferry and toll fees; vehicle storage charges; any charges made to return the vehicle to the highway; vehicles immobilised by snow, flood or water; and the cost of replacement parts, fuel, oil, keys etc. The last service to your vehicle must have been conducted at a designated Hendy location, by our Hendy aftersales team and any items previously reported to Hendy but not repaired may affect your vehicle's cover. If you change your vehicle registration number or your address, please call 01522 515603, so that your details can be updated. Data Protection We at GenAssist take your privacy very seriously, and your dealer has shared only limited information about you with the us so that we can provide you with GenAssist rescue and recovery membership. We will not share your personal information with any third parties without your permission, or unless we are required or allowed to do so by law. We will keep your personal details on file for no longer than is necessary. For full details of how your information will be used, and an explanation of your rights, please visit
We will write to you when your cover is about to end, unless you have asked us not to. We will invite you to renew this cover. If you do not want to renew your cover, do not respond to the letter. We will then remove your personal details from their records, in line with our privacy policy. GenAssist is a trading name of Warranty Administration Services Ltd whose address is Otago House, Crofton Road, Lincoln, LN3 4NL and is registered in England, company no 1789994. We want to make sure you are always happy with the service you receive as a member of GenAssist Rescue and Recovery. If you would like to discuss your membership or the service you have received, please call us on 01522 515603.


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