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Keeping you safe

We are pleased to confirm that our new and used car showrooms and forecourts are open for business.

As things return to normal, we want to help keep our customers safe. On arrival, you will notice that there are several controls in place to protect the health and safety of everyone on site, including the introduction of clear signage, protective screens and hand sanitizing stations. We would ask that these measures are observed and respected. 

 

The measures we have put in place can help protect you by:

 

- Helping you keep a minimum 2-metre social distance 
- Using PPE, where appropriate, to help keep you safe
- Sanitising your vehicle, dealer vehicles and dealerships
- Offering online demonstrations and no-touch demonstrations in dealerships
- Offering no-touch, unaccompanied test-drives
- Offering online service appointment booking
- Supporting you with touch-free payment

CLICK & COLLECT

In addition, we are pleased to be introducing a Click & Collect service so that you can still buy a new vehicle without the need to visit a showroom. You can send a request on the link below and we will be in contact with you to discuss the next steps.  We'll continue to monitor how things progress, and follow the latest recommended guidelines to help keep you safe. 

FREQUENTLY ASKED QUESTIONS:

Do I need to book an appointment?

Whilst we have social distancing measures in place, we would strongly advise making an appointment, as we look to limit the number of people in our showrooms at any one time. You can do this by calling us, completing a form on our website, or reaching out to us on live chat. If you do not wish to make an appointment, that is fine too, however there may be a short wait at the showroom if we are already helping customers.

Do I need to wear a mask and gloves when I visit?

Following Government advice you are required to wear a face mask when visiting our showrooms, gloves however are optional. 

Will hand sanitiser be available to use in the showroom?

Yes, hand sanitiser stations can be found in all of our dealerships.

Can I look / sit inside display vehicles in the showroom and forecourt?

All display vehicles in our showrooms and on our forecourts will be locked however they can be unlocked for you to view upon request.

Can I take a vehicle for a test drive?

Unaccompanied test drives are available by pre-booked appointment only. Please note that you will be required to bring your driving licence, national insurance number and another proof of address to this appointment. 

Will all vehicles be sanitised in-between customers?

We are committed to ensuring the safety of our customers and colleagues and will be ensuring that all vehicles are sanitised before you look around and inside, as well as in-between any test drives.

Can I make payments in cash?

In order to reduce the risk to both our customers and our colleagues, we have taken the decision not to accept cash. We can take payments via debit or credit card, Apple or Android Pay in our showrooms. For larger sums, we can arrange a BACs transfer with you, or you can take advantage of one of our finance packages to fund your purchase.