Barry Martin of Hendy MG has been granted MG Certified Technician status after successfully completing a range of IMI-approved technical training courses at The Cecil Kimber College training academy in Birmingham, guaranteeing that he has the ability to service all MG models to the highest standard.
Based in Exeter, Hendy MG have a reputation for providing exceptional customer service. The new certification will provide further reassurance, helping us extend the ongoing care we offer customers.
Andy Meaden, MG Brand Manager, said: "Hendy MG have always prided ourselves on the level of customer service we offer our customers, both old and new. It is without question that all of our technicians must be at the forefront of modern technology and any brand-specific processes. The level of expertise required to understand and maintain modern vehicles is reflected within the training that we provide our staff."
"At Hendy MG, everything we do is designed to provide the customer with the confidence that every technician that comes into contact with their car is educated to the high standards set by MG. This helps to contribute to a much better overall experience. The accredited training undertaken by our technicians is just another example of this."
Harvey France, Head of Aftersales at MG Motor UK, added: "We are very proud to offer extensive support and IMI accredited training to our dealer network, allowing them to confidently provide a complete service to their customers."