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JOIN US

  • Our Culture

    Discover what it means to be part of Team Hendy

  • Our Benefits

    Explore the ways we reward and recognise your contribution to our team

  • Our Opportunities

    Find out more about our current vacancies

  • Our Development

    Learn how we support and invest in the development of your career

 

Be a part of our team

We cherish our people and their contribution to our success. Put simply, we aim to create an experience for our colleagues that mirrors that of our customers. All our colleagues across the Group play an important role in achieving our Vision and as we continue to evolve as a Group the opportunities to develop your career and be a part of our success continue to grow too. We aspire to be a magnet for talent and a place where colleagues choose to be, where everyone can enjoy a positive working environment that is inclusive, recognises performance and provides outstanding personal growth opportunities. We want our people to love what they do, approaching their role with passion and commitment and placing personal values on building relationships both with our customers and with their colleagues. This is a challenging and yet exciting industry that attracts talented people who possess a desire to learn - providing in return an environment that encourages development, recognises and rewards performance and offers a wide range of benefits.

 

Our opportunities

 

Our Culture - family run since day one

The Hendy Group's illustrious family-led heritage stretching back for 160 years is why our customers keep coming back time and time again. Our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service still at the heart of the company, as they have been since 1859.

Today, we deliver premium sales and aftersales service in over 80 sites along the South Coast, from Eastbourne to Exeter, and continue to strive towards our vision to achieve 100% positive customer and colleague experience. Quite an achievement and journey since we began selling bicycles all those years ago....

Engaging our colleagues allows us to share in our successes and keep everyone updated on company performance and plans for the future, whether that be sales, marketing or people related. We pride ourselves in our transparent approach to this which is demonstrated each quarter at our management conference.

Our Hendy Foundation has been set up as a dedicated charity foundation to provide grants to local projects, people, events and charitable organisations. Hendy Group donates £2 for every retail car it sells which in one year can create a fund of £50,000. The Hendy Group has always had strong foundations with the local communities in which it operates, and the Foundation provides the perfect umbrella for its charitable activities and invites customers and colleagues to get involved.

  • Our Vision

    We are the premier family motor group delivering a 100% positive customer and colleague experience.

  • Our Values

    We are customer and colleague focused, professional, quality-driven, honest and fair in all that we do.

  • Our Promises

  • We will:

    • Always cherish our colleagues and customers, making them feel welcome, appreciated and acknowledged
    • Do everything in our power to exceed customer expectations by understanding their needs
    • Keep our word and promises
    • Be honest and trustworthy in everything we do
    • Listen and demonstrate real understanding at all times
    • Develop ourselves continuously and turn our vision into a reality for customers and our colleagues

  • We will not:

    • Talk the customers, the company, our suppliers or our colleagues down
    • Put things off, bury our heads in the sand or close our door and hide
    • Display negative behaviour
    • Accept second best
    • Tolerate poor handling of our customers
    • Use 'jargon' and confuse our customers or colleagues

Our Benefits

We have a range of benefits on offer to our colleagues, including a company pension scheme and the option to purchase additional leave each year. All colleagues have the opportunity to purchase new and used vehicles at preferential rates for themselves and their families as well as discounted servicing, purchasing of parts, and vehicle maintenance.

As a Hendy colleague, you also have access to over 200 perks with hundreds of big brand discounts, a wellness hub packed with expert lifestyle and fitness classes, and premium rewards - all free for you to use. Examples include free Caffe Nero hot drink each month; and discounted cinema tickets.

Always on the look out for talent, our colleagues can recommend a friend for employment at Hendy and receive up to £750... and if they recommend a friend to purchase a vehicle, they also receive a financial incentive.

As testament to the loyalty of our colleagues, we are proud to say that we have 5% of our colleagues who have worked with Hendy Group for over 25 years. Each year, we take our 25 year 'club' members and their partners on a day out. In recent years, this has included a day trip to the Isle of Wight, overnight accommodation, activities at the Four Seasons Hotel in Hampshire, and a party at Hever Castle.

Rewarding Achievement

We like to celebrate success by recognising and rewarding high performance by regularly running employee incentive programmes - the incentive can be introduced at any time with a different objective, target and 'prize' available. Previously these incentives have included a VIP World Cup experience, trips to New York, Barcelona and Dubai and F1 tickets to the Abu Dhabi Grand Prix.

Each year we hold an Awards night in January for all our colleagues to attend to enjoy an evening together and recognise achievement across all areas of the business.

Our Opportunities

From seeing another happy customer go on their way, to innovating new solutions behind the scenes, we have a range of both customer-facing and operational opportunities to challenge and inspire every skillset. We continue to pioneer and offer a unique experience, not only for our customers but our colleagues too. After all, our people don't just have a job, they seek a rewarding career. If you would like to be a part of Team Hendy and you possess the tenacity, drive and commitment to help us thrive, we want to hear from you.

Take a closer look at the opportunities within our teams below. If we don't have any positions matching your experience and interests at the moment, you can still send your CV and a brief letter of introduction to talent@hendy-group.com - we will add you to our talent pool and let you know next time we have an opening that's right for you.

Kelly Truscott - Assistant Contact Centre Manager

"Working for Hendy has given me an amazing opportunity to further my career from starting out on switchboard to becoming the assistant manager for the contact centre and welcome team. For the last 13 years Hendy have not only been extremely supportive but they have also been a great company to work for!"

Mike Weatherston - Customer Relationship Manager

"I love the fact that every day is different. I never really know what I'm going to get to do until I come in, which always makes it a challenging day but also very rewarding. Throughout the years, Hendy has put me on various training courses and always looked to further my career. I think my personal highlight has been when I joined the 25 Year Club; the company rewards everyone who has 25 years' worth of service."

Our Development

We are proud of our learning and development hub in Portsmouth. The purpose-built Hendy Academy meets your development needs through workshops, coaching, online learning and on the job experience. Within the Academy, our advanced facilities and highly experienced training team support you every step of the way from your Induction programme through to programmes designed to set you up for success in your role at Hendy. We recognise our investment in training enables skills development for everyone in order that we can be the very best at what we do. All our programmes are underpinned by our values and created in an environment that encourages shared learning and building strong relationships across the Group.

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