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Breakdown assistance

At Hendy Honda, we’ll go further to make sure you’re always well looked after if things don’t go to plan. 

If you’ve broken down on the road and need assistance, Honda Breakdown Assistance is here to help get you back on the road as soon as possible. 

This is available for customers who have a Honda Extended Guarantee on cars that are within their factory warranty period. 

Even better, customers who book a service at a Hendy Honda dealership can benefit from 12 months’ free roadside assistance. To take advantage of this offer, book your service at your local Hendy Honda today. 

Let us help you and offer additional peace of mind with a range of brilliant services to help your journey continue smoothly.  

Home assistance 
Should you experience a breakdown within 0.25 miles of your home and we’re unable to get you back on the road, we’ll arrange for your vehicle to be taken to the nearest Honda dealer or an alternative location of your choice. 

Roadside assistance 

We’ll dispatch help to your location anywhere in the UK, and then our technicians will do what they can to get you back on the road. 

Recovery assistance 

If your vehicle can’t be repaired at the roadside, we’ll arrange transportation for you and up to four passengers to your destination (within the UK, provided all passengers are headed to the same place). 

Message service 

We’ll make sure a message reaches a family member or work colleague to make them aware of the situation. 

The Honda Breakdown Assistance app provides swift and convenient access to the Honda Breakdown Service. Should you find yourself stranded on the roadside, this app will help us get to you as soon as possible. 

With the app, you get: 

• Hondacare Assistance: The app pinpoints your precise location on a detailed street map. When you make a call, this location information is relayed to Honda, speeding up the process for us to reach you. 

• AA Roadwatch: Stay informed about traffic conditions and roadwork updates to prevent delays during your journey. Receive real-time updates displayed on a street-level map. 

• My Reminders: Safely store important dates for your vehicle, such as service and MOT test appointments. 

The app is available to download from the App Store or Google Play Store. 

Download the app

How to contact Honda 

If your car is MyHonda+ compatible and you are using the app: 

Follow the instructions listed in the ‘Honda Digital Roadside Assistance’ section. For more details, click here.  

If your car is MyHonda+ compatible and the app is unavailable: 

Please call +44 (0) 2079 493 185. 

If your car is NOT MyHonda+ compatible: 

Please call 0800 521 728. Once connected, press option 2 to speak to a member of the accident management team.