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The Motor Ombudsman

Hendy Group are accredited by The Motor Ombudsman, who are certified as an ADR (alternative dispute resolution) provider by the Chartered Trading Standards institute.

If you're unhappy with a product or service provided to you by Hendy Group and have been unable to resolve the issue with us directly, you may refer your complaint or query to The Motor Ombudsman, free of charge.

For more information, you can visit their website at


Alternatively, you can call them on 0345 241 3008.