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Your Way

At Hendy, it's all about you. And our customer-centric ethos aligns perfectly with Mazda, which has over a century of bringing drivers closer to their cars. Known for its Jinba Ittai 'car-and-driver as one' concept, Mazda has recently developed a range of premium services that let you experience Mazda 'Your Way'.

Here at Hendy Mazda, we're delighted to offer this scheme, and therefore consolidate our reputation as the provider of outstanding customer care. These driver-friendly options are designed to make the experience of buying and owning a Mazda as pleasurable as driving one.


Pre-Purchase Services

We support customers throughout the entire purchase process. Visit our showroom from your sitting room and take a test drive from your driveway!

Post-Purchase Services

We strive to offer outstanding service throughout your car's lifetime - keeping you and your pride-and-joy in perfect harmony.

Remote Consultation

Mazda always puts the driver first. That's why they have developed a remote consultation service, which lets you contact your local dealership the way you want to. Whether you want to look at the latest models at Hendy Mazda, discuss financing or arrange a service, you can contact us by email, phone, live chat or video* - all from the comfort of your sofa! We're here to help.

Remote Product Presentation

View the latest Mazda cars at a time and place that suits you with a video demonstration. By looking at the car in a relaxed environment, we can guide you through your chosen model's key features, technology, luxurious interiors and even its colour options. Our team will then be on hand to answer any questions you might have, such as financing or service plans.

Flexible Test Drives

Mazda YourWay even allows you to experience a test drive 'Your Way', to help you choose your favourite model. Our flexible test drives* give you the option to take one either at your local dealer or from the comfort of your home. These no-obligation drives allow you to experience the pure driving pleasure of a Mazda in the most relaxed environment with extra driving time, and offer greater flexibility in terms of being accompanied, or unaccompanied.

Reserve From Home

This personalised service gives you a flexible way of finding your dream Mazda model at a time and place that suits you. And, once you've fallen in love with your perfect Mazda, you now have the option to make a reservation using contactless reservation fee, all from the comfort of your own home.

Flexible Delivery

Now that you have purchased your beautiful brand-new Mazda, you have the option of either a handover at your local dealer, or to have it delivered direct to your driveway.** This way, your new Mazda will be handed over at whatever time and place is most convenient for you.

Flexible Servicing

To keep your Mazda in perfect driving condition we have a range of servicing options to make sure it gets the attention it deserves. Choose to book either online, phone, email or live chat where a dealer will be happy to discuss any queries relating to warranty, recall, servicing, or MOT tests in greater detail, plus the option to have a video consultation with one of our service advisers.*

We offer options like email, phone, video and live chat consultations to make booking your Mazda service* simple.

When you drive a Mazda, you never drive alone. To find out more about Mazda YourWay, contact your local Hendy Mazda.

Subject to availability terms and conditions, contact your dealer for details.
*Delivery changes may apply, please contact your Mazda YourWay dealer for details.

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