Nissan Roadside Assistance
NISSAN BREAKDOWN PHONE NUMBERS
0330 123 1231
Elsewhere in Europe number
+44 191 335 2879
GET THREE YEARS' COVER WITH EVERY NEW NISSAN
We may not have a shield for you, but Nissan's European Roadside Assistance is the next best thing to protect you.
All new Nissan vehicles come with three years' cover*** - with the LCV range have the advantage of five years. Our Roadside Assistance keeps you on the road with minimum problems, covering eventualities such as a flat battery or engine failure.
Also, you'll gain one of our Customer Promises every time you service your car at Hendy Nissan. This means you can continue to enjoy one year's Nissan Roadside Assistance (even after your initial three years) completely free of charge.
WHAT'S INCLUDED IN YOUR COVER
Your Nissan will be covered as a vehicle, regardless of who is driving. As long as they have your permission to use the vehicle and an appropriate driving licence.
Your vehicle cover includes:
Almost 80% of all motoring problems can be resolved at the roadside by our assistance technicians.
If the problem can't be solved at the roadside, or if your vehicle is non-movable, it would be recovered and towed to your nearest dealership (if within 30 miles) or the nearest Nissan dealership for repair.
EV BATTERY OUT OF CHARGE
In any situation, Nissan EV Pan-European Roadside Assistance services will help you stay on the road with minimum inconvenience. And your Electric Vehicle will be covered regardless of who is driving - just as long as they have your permission and a valid driving licence.
Please be advised that some services provided in Europe differ from those in the UK.
If your vehicle breaks down, either as a result of mechanical or self-induced breakdown or accident, and cannot be fixed at the roadside or on the same day at the dealer, Nissan European Roadside Assistance also includes these additional services for problems covered by the Nissan warranty:
A replacement vehicle can be provided for a maximum of 3 working days or until your repair is completed, whichever is sooner.
We can offer you B&B accommodation in a three star hotel (or equivalent) for 3 nights if required, whilst your vehicle is being repaired.
You and your passengers could choose to continue your journey via public transport, with the following options (a) Taxi up to 30 miles (b) Train or ship, 1st class (c) Plane ticket, economy if the incident happens over 625 miles from home. The driver would also be covered for the journey to return and collect the vehicle.
If your vehicle is immobilised or unavailable for more than three working days** due to a breakdown and has been towed to a Nissan dealer, Nissan European Roadside Assistance will repatriate the vehicle, driver, passengers and luggage to your home* dealer.
Terms and conditions
*Home dealer refers to the dealership where you purchased your vehicle and/or have your vehicle serviced.
**A working day is defined as Monday - Friday inclusive, excluding bank holidays.
***Nissan LEAF not included. Roadside Assistance for LEAF is provided by AXA Insurance.
A free of charge fuel drain service is not available under this policy and is chargeable by the Dealer or recovery provider.
UK and European services are provided by RAC Motoring services, Registered No. 1424399 (Registered office: RAC House, Brockhurst Crescent, Walsall WS5 4AW). Terms and conditions apply. Please note, the additional services outlined on this page are available in the event of a 'warranty' immobilisation or breakdown, self-induced incidents or accidents.