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Welcome to Hendy FordStore Eastleigh

Looking after you and your vehicle

At Hendy, it’s all about you, and we’re committed to helping you take the best possible care of your Ford. Rest assured that you’ll still receive the same excellent service at our FordStore in Eastleigh, which boasts an array of impressive facilities, including a state-of-the-art workshop, with both service and MOT test bays. Based on Leigh Road, the team in Eastleigh can help you with all of your aftersales needs to help you keep your car at its best.

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Frequently Asked Questions

I have a car on order, what happens to this and where do I collect it from?

Rest assured your order is safe with us at the Hendy Group. Our superb team at FordStore Eastleigh will continue to keep you updated on the progress of your order and look forward to welcoming you to Eastleigh once your new car is ready for collection.

I do not want to travel to Eastleigh, can you arrange home delivery instead?

If you have challenges getting to Eastleigh, speak to a member of the Service Team who will be happy to discuss options with you.

I want to test drive a new Ford model. Do I have to travel to Eastleigh?

If you'd rather not, that's not a problem! We are completely flexible at Hendy Ford and will happily bring the car to you at your home or place of work.

Portsmouth may be quicker for me, can I go there instead?

You can expect the same world-class service and family values at all Hendy locations. We are able to offer aftersales services at Hendy Ford Marchwood in Southampton and full Sales & Service facilities at Hendy Ford Portsmouth in Cosham.

What is happening to the team at West Quay Road?

We are pleased to confirm that all our colleagues at West Quay Road have been offered alternative jobs within the Hendy Group. Even better news is a lot of them will be heading over to FordStore Eastleigh and look forward to seeing all their customers in their new place of work.

What happens to my warranty on my car?

Nothing changes, whether it be a Ford new vehicle warranty or a Hendy used car warranty we have you covered at any Hendy Ford service outlet.

I have a Service Plan, where can I get my car serviced?

All Service Plan agreements are valid at any Hendy Group location, where we will be very happy to accommodate any of your servicing needs. We also offer a collection and delivery service for servicing and MOT bookings for your convenience.

My vehicle is on finance, do I need to get my agreement amended?

No, you don't need to do anything with your agreement - it is between you and the finance company and you should continue to make your monthly payments as normal.

I was planning on getting my car valued, how do I do that now?

At Hendy, we're always on the lookout for quality used cars for our forecourts. The easiest way to start the process is to use our online valuation tool here

We'd love to welcome you for a coffee and clean!

Take advantage of a complimentary car valet at Hendy FordStore in Eastleigh – contact us below and one of our team will be in touch to arrange a date and time that suits you best

Book your valet

Complimentary valet includes: Full wash of exterior to include wheels and arches plus shuts (except boot and engine bays), all glass polished inside, hoover carpets and upholstery, wipe down dash and dust of vents, application of used car polish and slick tyres.