Hendy
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Visiting our Service Centres

Is it time to get your vehicle serviced at your local Hendy site? Simply bring along your vehicle, locking wheel nut, warranty book and V5C book (if applicable).

If you’re heading to one of our multi-franchise sites and are unsure which service desk to visit, don’t worry – our fantastic service advisors will be happy to help you in any way they can. Head to any service desk and one of our team will be on hand to welcome you and point you in the right direction.


A seamless experience, helpful advice and excellent service – that’s Hendy!

Appointment Types

Wait at Dealership


You will be given a fixed appointment time, where you can wait in the dealership and enjoy complimentary refreshments, free wifi and a comfortable waiting area.

Loan Vehicle


Drop off your vehicle between 7.30am and 10.30am and drive off in your loan vehicle. We’ll let you know when your vehicle is ready to be collected before 5.30pm. £24 fee applicable.

Drop and Leave


Drop off your vehicle between 7.30am and 10.30am and leave it with us. We’ll let you know when it is ready to be collected before 5.30pm.


Your Visit

Service Advisors


You will be assigned a dedicated service advisor for the duration of your visit. They will update you throughout your visit and inform you of any work required on your vehicle (no work will be carried out without your approval). You will be given a contact card with your service advisors’ details.

Parking


Park anywhere you like in our on-site parking – even if it’s a multi-franchise site. If there aren’t any spaces available, no problem! Find a suitable spot close to the dealership and let one of our friendly team know.

Drive now, Pay later


At Hendy, we have you covered! You can still get your vehicle fixed – simply pay the money back over time, interest-free. You’ll pay 25% of the total bill on the day via debit card with a further three interest-free payments taken by Payment Assist Direct over the next three months.

Latest Service Offers

Breakdown Cover

Breakdown Cover

Doorstep assistance, breakdown assistance on any road in the UK, and even nationwide recovery for you and up to six passengers for just £36 per month!

Find out more

Hendy Service Plan

Hendy Service Plan

Our Service Plan is designed to offer you hassle-free motoring and an easy way to budget for all your servicing requirements.

Find out more

Blue Light Discount

Blue Light Discount

At Hendy, we're delighted to be part of the Blue Light Scheme, offering discounts to anyone working for the emergency services and NHS, among others.

Find out more

Hendy Service Hub

Hendy Service Hub

A selection of useful blog articles and videos that answer your service questions and help you keep your vehicle in tip-top condition.

Find out more

Before Your Visit

Before visiting your chosen Hendy dealership, we recommend:

-Bringing your locking wheel nut key (if applicable).

-Removing your personal belongings from your vehicle.

-Confirming collection and delivery arrangements.

-Checking courtesy car availability.

-Confirming whether your dealership offers a key drop facility.

FAQs

FAQs

Read our most frequently asked questions regarding visiting our service centres.

Do you provide a key drop box facility?

Some of our dealerships provide a key drop box facility, meaning you can drop your vehicle off the night before your appointment. However, we recommend you contact your local dealer to check first.

What time will my vehicle be ready to be collected?

Your dedicated service advisor for your visit will contact you before 5.30pm and inform you when your vehicle is ready to be picked up.

What if I am running late?

Don't panic! Just give your chosen service centre a call to let them know you are running behind schedule to either your appointment or vehicle pick-up.

Do you provide courtesy cars?

Yes we do. An extra fee applies and we advise you check with your local dealer for availability.

How much will my service cost?

Whilst this depends on the service you booked your vehicle in for any work that is required on your vehicle will not be carried out until you have been informed and approved the repairs.

What time do you close?

Each Hendy Dealership has varying opening and closing hours. Please check your dealerships hours here.

What is a V5C book?

A V5C book is a logbook that contains vital information about a vehicle and its owner. It is an official document issued by the Driver and Vehicle Licensing Agency (DVLA).